You know to ask for the licence number and you better ask about liability insurance. What else? The number question on the phone should be “will you come out to give me an estimate?” You want reality , not guesses and lies. You want a mover that will take responsibility for your move. The only way he/she can do that is to see what you have. Don’t complain to me that it’s inconvenient or you think it is a waste of time because so many movers will quote on the phone. MAKE THEM BE RESPONSIBLE!
I bet at work there are tasks you must do to be proficient at what you do. Would your boss allow you to “call it in”? You are the boss on moving day, do not let them call it in.
Let’s say you made a couple of movers come the house. What are the most important questions now?
- Is this price firm or is approximate?
- What might change the price? (long carries, shuttles, weight, extra packing are all usual extra cost)
- Will you provide me with a copy of your insurance and License number.
- Are you a member of the BBB. (Is it them or the Vanline they represent?)
- Will you guarantee a pickup date and delivery date?
- Am I the only customer on the truck?
- What payments will you accept? (certified check and credit cards are the norm)
- Will you guarantee no damage? (trick question, accidents happen so what do they do if something is damaged?)
Follow these few guidelines and you will weed out 90% of the bad movers out there.
Faith can move mountains, for everything else there is BD Movers!